Terms & Conditions

Last Updated: January 15, 2025

1. Introduction and Acceptance

Welcome to GB Room RGB ("we," "our," "us," or the "Company"). These Terms and Conditions ("Terms") govern your access to and use of our website gbroomrgb.com and the purchase of products through our online store.

By accessing or using our website, placing an order, or engaging with our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

These Terms constitute a legally binding agreement between you ("you," "your," or "Customer") and GB Room RGB.

2. Company Information

GB Room RGB is a registered company in the United Kingdom:

• Company Name: GB Room RGB
• Registration Number: 43172527
• Registered Address: 5 Amelia Corners, Port Katie, TF3 2BG, United Kingdom
• Contact Phone: +448180840157
• Email: info@gbroomrgb.com

3. Definitions

• "Website" refers to gbroomrgb.com and all associated pages and services
• "Products" refers to RGB lighting products and related items sold through our website
• "Services" refers to all services provided by GB Room RGB, including but not limited to e-commerce, customer support, and information services
• "Order" refers to your request to purchase Products from us
• "Contract" refers to the agreement formed when we accept your Order

4. Eligibility and Account Registration

4.1 Age Requirement

You must be at least 18 years old to make purchases through our website. By placing an order, you represent that you are at least 18 years of age and have the legal capacity to enter into binding contracts.

4.2 Account Creation

While account creation is optional, registered users benefit from:

• Faster checkout process
• Order history tracking
• Saved shipping addresses
• Exclusive offers and early access to sales

4.3 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information is accurate and up-to-date

5. Product Information and Availability

5.1 Product Descriptions

We make every effort to ensure product descriptions, images, and specifications are accurate. However:

• Colors may vary slightly due to screen settings and lighting photography
• We do not warrant that product descriptions are completely accurate, current, or error-free
• If a product is not as described, your sole remedy is to return it in accordance with our Refund Policy

5.2 Product Availability

All orders are subject to product availability. If a product becomes unavailable after you place an order:

• We will notify you as soon as possible
• We may offer a suitable alternative product
• You may choose to cancel your order for a full refund
• We reserve the right to limit quantities or discontinue products

5.3 Pricing

All prices are displayed in British Pounds (GBP) and include VAT where applicable. We reserve the right to:

• Change prices at any time without prior notice
• Correct pricing errors on our website
• Cancel orders placed at incorrect prices

6. Ordering Process

6.1 Placing an Order

When you place an order through our website:

• You make an offer to purchase products at the stated price
• Your order constitutes an offer that we may accept or reject
• We will send an order confirmation email acknowledging receipt of your order
• The order confirmation does not constitute acceptance of your offer

6.2 Order Acceptance

A contract is formed when:

• We send a dispatch confirmation email, or
• We dispatch the products to you

We reserve the right to refuse any order for any reason, including but not limited to:

• Product unavailability
• Pricing or description errors
• Suspected fraudulent transactions
• Failure to meet eligibility requirements

6.3 Order Modifications and Cancellations

You may cancel or modify your order before dispatch by contacting us immediately at +448180840157 or info@gbroomrgb.com. Once an order has been dispatched, our Refund Policy applies.

7. Payment Terms

7.1 Payment Methods

We accept the following payment methods:

• Credit cards (Visa, Mastercard, American Express)
• Debit cards
• PayPal

7.2 Payment Security

All payment transactions are processed through secure, PCI-DSS compliant payment gateways. We do not store complete payment card information on our servers.

7.3 Payment Authorization

By providing payment information, you:

• Represent that you are authorized to use the payment method
• Authorize us to charge the full amount to your payment method
• Agree that we may verify payment information with financial institutions

8. Shipping and Delivery

8.1 Shipping Locations

We currently ship to addresses within:

• United Kingdom (all regions)
• Ireland

8.2 Shipping Costs and Times

Free standard shipping is provided on all UK orders. Estimated delivery times:

• UK Standard Delivery: 2-3 business days from dispatch
• Ireland Delivery: 3-5 business days from dispatch

Please note:

• Delivery times are estimates and not guarantees
• Orders are typically dispatched within 1-2 business days
• Weekends and public holidays may extend delivery times
• Remote areas may experience longer delivery times

8.3 Delivery Issues

You must:

• Provide accurate and complete delivery information
• Ensure someone is available to receive the delivery
• Inspect packages upon delivery for visible damage

If you experience delivery issues:

• Missing packages: Contact us within 7 days of expected delivery
• Damaged packages: Refuse delivery or note damage on delivery receipt and contact us within 48 hours
• Wrong items: Contact us within 7 days of receipt

8.4 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the carrier.

9. Returns and Refunds

Our comprehensive Refund Policy is available at gbroomrgb.com/refund-policy.html. Key points include:

• 30-day return window from delivery date
• Products must be unused and in original packaging
• Proof of purchase required
• Refund processed within 14 days of receiving returned items

10. Product Warranties

10.1 Manufacturer Warranties

Products are covered by manufacturer warranties ranging from 1-2 years depending on the product. Warranty terms are specified in product descriptions and included documentation.

10.2 Warranty Claims

To make a warranty claim:

• Contact our customer service team
• Provide proof of purchase and description of the issue
• Follow provided troubleshooting steps
• Return defective products if instructed

10.3 Warranty Exclusions

Warranties do not cover:

• Normal wear and tear
• Damage from misuse, abuse, or improper installation
• Unauthorized modifications or repairs
• Damage from accidents, natural disasters, or power surges
• Cosmetic damage that doesn't affect functionality

11. Intellectual Property Rights

11.1 Our Content

All content on our website, including but not limited to:

• Text, graphics, logos, images, and photographs
• Software, code, and website design
• Product descriptions and specifications
• Videos, audio files, and multimedia content

is owned by or licensed to GB Room RGB and protected by copyright, trademark, and other intellectual property laws.

11.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use our website for personal, non-commercial purposes
• View and download content for personal reference

You may not:

• Reproduce, distribute, or publicly display our content without permission
• Modify, reverse engineer, or create derivative works
• Use automated systems to scrape or extract content
• Remove copyright or proprietary notices

12. User Conduct and Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt website functionality
• Upload viruses or malicious code
• Impersonate any person or entity
• Harass, abuse, or harm other users
• Collect user information without consent
• Use our website to distribute spam or unsolicited communications
• Engage in fraudulent activities or provide false information

13. Limitation of Liability

13.1 General Limitations

To the fullest extent permitted by law, GB Room RGB shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Service interruptions or website unavailability
• Errors, omissions, or inaccuracies in content
• Unauthorized access to or alteration of transmissions or data

13.2 Maximum Liability

Our total liability for any claims arising from your use of our website or purchase of products shall not exceed the amount you paid for the relevant product(s).

13.3 Consumer Rights

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded under UK law

14. Indemnification

You agree to indemnify, defend, and hold harmless GB Room RGB, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms
• Your use of our website or products
• Your violation of any third-party rights
• Any fraudulent or illegal activities

15. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, available at gbroomrgb.com/privacy-policy.html. By using our website, you consent to our collection, use, and disclosure of personal information as described in the Privacy Policy.

16. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for:

• The content or practices of third-party websites
• Products or services offered by third parties
• Privacy practices of external websites

Your interactions with third parties are solely between you and the third party.

17. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes:

• We will update the "Last Updated" date
• Significant changes will be announced on our website
• Continued use after changes constitutes acceptance

We encourage you to review these Terms periodically.

18. Termination

18.1 Your Rights

You may stop using our website at any time. If you have an account, you may request account deletion by contacting us.

18.2 Our Rights

We may suspend or terminate your access to our website immediately, without notice, if:

• You violate these Terms
• We suspect fraudulent or illegal activity
• Required by law or legal authorities
• We discontinue our services

18.3 Effect of Termination

Upon termination:

• Your right to use our website ceases immediately
• Provisions regarding intellectual property, liability, and indemnification survive
• Outstanding orders will be fulfilled according to these Terms

19. Dispute Resolution

19.1 Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

19.2 Jurisdiction

Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19.3 Informal Resolution

Before initiating formal legal proceedings, we encourage you to contact us to seek informal resolution of disputes.

20. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God (natural disasters, severe weather)
• War, terrorism, civil unrest
• Government actions or regulations
• Pandemics or health emergencies
• Labor strikes or disputes
• Supplier or carrier delays
• Power outages or telecommunications failures

21. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

22. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and GB Room RGB regarding your use of our website and purchase of products, superseding any prior agreements or understandings.

23. Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it in the future. Any waiver must be in writing and signed by an authorized representative of GB Room RGB.

24. Contact Information

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.